cb33's Privacy Policy
Your personal information is our top priority. This policy explains in detail how cb33 collects, uses, and keeps your data secure.
This privacy policy applies to all users of the cb33 platform. By using our services, you are considered to have agreed to the terms of this policy. If any changes are made, we will notify you through the platform.
cb33 is a trusted online entertainment and betting platform in Bangladesh. We believe that protecting your privacy is not just a legal obligation — it is part of our ethical commitment to our users. In this policy, we have clearly stated what types of information we collect, why we collect it, and how that information is kept secure.
When you register on the cb33 platform, play games, place bets, or use any of our services, certain information is collected automatically or directly from you. This information is used only for specific purposes and is not shared with third parties without authorization.
What Information We Collect
Various types of information may be collected while using the cb33 platform. The main information categories are described below:
Identity Information
Name, date of birth, national ID number or passport number — required for account verification.
Contact Information
Email address and mobile number — used for account-related notifications and communication.
Financial Transaction Information
Records of deposits and withdrawals, transaction history via bKash, Nagad, Rocket, or bank transfer.
Technical Information
IP address, browser type, device information, and data collected to analyze usage patterns.
Gaming Activity Information
Betting history, game preferences, win/loss records, and session duration.
Location Information
Country or region inferred from IP address — used to confirm service availability.
Purpose of Data Collection
cb33 never collects unnecessary information. Each piece of information is collected for a specific and legitimate purpose. The main purposes are described below:
Account Creation and Management
Information is used to verify your identity, keep your account secure, and personalize your experience on the platform.
Processing Financial Transactions
Information is required to complete secure deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer. It is also used to enforce the minimum deposit of ৳200 and minimum withdrawal of ৳500.
Fraud Prevention and Security
User information is analyzed to prevent unauthorized account access, fraudulent activity, and money laundering.
Responsible Gaming Monitoring
User gaming habits are monitored to identify potential signs of addiction and to provide responsible gaming tools.
Customer Support
Your account information is needed to provide accurate and timely responses to your queries via live chat and email ([email protected]).
Platform Improvement and Analysis
Usage patterns are analyzed to continuously improve cb33's services and user experience.
Cookies and Tracking Technologies
The cb33 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.
Essential Cookies
These are necessary for the core functionality of the platform — maintaining login sessions, storing security tokens, and remembering language preferences.
Functional Cookies
Used to remember your preferences, such as your preferred payment method and game history, to provide a better experience each time you log in.
Analytics Cookies
Information about which pages are visited most and which games are popular is analyzed to improve the cb33 platform.
Managing Cookies
You can manage or delete cookies from your browser settings. However, disabling essential cookies may affect some functionality of the site.
Sharing Information with Third Parties
cb33 never sells or rents your personal information. However, in certain situations, information may be shared with trusted third parties:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. They are not permitted to use this information for any other purpose.
Game Providers
Only the account information necessary to operate games is shared with our gaming partners, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI.
Legal Authorities
Where there is a legal obligation or a court order is received, the necessary information may be provided to the relevant authorities.
Technology Service Providers
Limited information may be shared with server hosting, cybersecurity, and software service providers under contractual confidentiality terms.
Outside of the cases mentioned above, cb33 does not share your personal information with any third party under any circumstances.
Data Security Measures
cb33 uses industry-leading security technologies to protect your information. Our security framework includes:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption, which protects your information from unauthorized access during transmission.
- Password Hashing: Your password is never stored in plain text — it is secured using advanced cryptographic hashing methods.
- Two-Factor Authentication: Two-factor authentication is available on your account for additional security.
- Limited Access: Only authorized staff can access user information, and a log of every access is retained.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities, and necessary updates are applied.
- Data Backup: User information is regularly stored in encrypted backups to eliminate the risk of data loss in the event of any technical issue.
Data Retention Period
cb33 does not retain any information beyond what is necessary. The retention period depends on the type and purpose of the information:
| Type of Information | Retention Period |
|---|---|
| Account and Identity Information | At least five years after account closure (for legal requirements) |
| Financial Transaction Records | Five to seven years (in accordance with anti-money laundering laws) |
| Gaming and Betting History | While the account is active and up to two years after closure |
| Technical Logs and Cookie Data | Up to six months to one year |
| Customer Support Communication Records | Three years from the date of communication |
Once the specified period ends, information is securely deleted or anonymized so that it can no longer be linked to any individual.
Your Rights
Every user registered with cb33 has the following rights regarding their personal information:
- Right to Access: You have the right to know what information we hold about you. Upon request, a copy of your stored information will be provided.
- Right to Rectification: If there is any error in your personal information, you may request that it be corrected. This can be done through account settings or by contacting the support team.
- Right to Erasure: In certain circumstances, you may request that your account and associated information be deleted, unless there is a legal obligation to retain it.
- Right to Object: You have the right to object to the processing of your information for marketing or analytics purposes.
- Right to Data Portability: You may request to receive your information in a commonly used and readable format.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat. We provide support in both Bengali and English.
Protection of Minors' Information
cb33 strictly does not apply to anyone under the age of 21. This platform operates exclusively for those aged 21 and above.
We do not knowingly collect information from any minor. If information from a person under the age of 21 is collected and we identify this, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has opened an account on cb33, please contact [email protected]. We will take the necessary action promptly.
Changes to the Privacy Policy
cb33 may update this privacy policy from time to time. Changes may be made due to service improvements, adoption of new technologies, or legal requirements.
Change Notifications
If any significant changes are made, we will notify users by email and through a notification on the platform. For minor changes, the "Last Updated" date at the top of this page will be updated.
If you continue to use the platform after a policy change, you will be considered to have given your consent to the new policy. We therefore recommend reviewing this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
Live Chat
24 hours a day, 7 days a week • Bengali and English
Play safe, enjoy with peace of mind
Your information is completely secure at cb33. We are by your side with SSL encryption and fair play guaranteed.
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